About Coach Speaks
Your favorite unbothered mentor, teaching you the rules to a game you've been losing without even knowing it.
I help women in tech and corporate spaces identify their superpower, build visibility, and show up with total confidence. From resume writing to high-stakes interview prep, I coach women to turn their network into net-worth and claim the recognition they deserve.
📍 Greater Chicago • Available Globally
I've built my career scaling AI-first support teams at companies like Intercom, Cision, and Payline. I've been featured in industry publications, mentored emerging leaders, and spoken about the future of customer experience.
But what lights me up? Watching women discover what makes them exceptional and learning how to articulate it with confidence. I've lived the journey of building visibility in competitive spaces, and now I teach others how to do the same.
Four ways to bring me in. Open one to see what's included, then tell me about your date.
Start free, go as far as you want. Each step builds on the one before it.
Step One
Free
Five questions that change your career trajectory. Twenty minutes to name the thing you do better than everyone around you, because being great at your job isn't enough if no one sees it.
Step Two
$22
Most professionals are great at their jobs and terrible at proving it. Capture the wins as they happen so review season is just you reading off the receipts.
Step Three
$27
The workbook that turns your quiz result into positioning you can actually use in an interview, a review, or a room full of strangers.
Step Four
$297
A 30-minute discovery call plus a full hour of coaching. The step where we stop reading about it and do it together.
Not sure where to start? Tell me where you're stuck and I'll point you to the right one.
BambooHR News
Featured discussion on building authentic customer experiences through AI, the "customer zero" philosophy, and transforming support teams into strategic consultants.
Read the interview →Support Driven Expo, Chicago
A full session on closing the gap between doing great work and being known for it, delivered to an audience of support and CX practitioners.
Support Driven
Mentoring emerging leaders through Support Driven's premier development program, focused on operational excellence and leadership presence.
Glean Online Community
Written contributions on building career visibility, navigating corporate spaces with confidence, and networking for women in tech.
Writing a story or booking a guest? Send me a note →
Ready to work together? Schedule a call or send me a message and I'll get back to you within 48 hours.
Want to discuss coaching, speaking opportunities, or just connect? Pick a time that works for you.
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Offer 01
Talks that give a room language for something they've been feeling but couldn't name.
Conference organizers, ERG and employee resource program leads, and support or CX teams running internal enablement days.
Your date, audience size, format, and what you want the room to walk out with. I come back with a talk outline within a week.
Tell me about your event and I'll confirm availability within 48 hours.
Offer 02
Expert commentary that isn't the same three talking points everyone else is giving you.
Interviewed by BambooHR News on how Intercom is redesigning the support role. Contributing author at the Glean Online Community. Speaker at Support Driven Expo Chicago.
I reply within 48 hours and can usually record inside two weeks. On a same-week deadline, say so in your note and I'll work with it.
Send the angle, the format, and your timeline. Short notes are fine.
Offer 03
Panels that go somewhere. Events that don't drag.
A journalism degree, years of MC work, and a decade of running rooms full of people who would rather be somewhere else. I prep hard, I read the room, and I keep it moving.
Date, audience, format, and the feeling you want people to leave with.
Offer 04
Also sold as Superpower Sessions. Same thing, one price, no packages to decode.
$29730-minute discovery call + 1 hour of coaching
Support and CX professionals, brand new leaders, and anyone mid-pivot who is doing good work that nobody is naming out loud.
Thirty minutes, no pitch. If I'm not the right fit I'll tell you who is.